Hi qiao,
We’re constantly looking for ways to improve the Dropbox experience with new feature offerings and to ensure that our policies explain how our services work. So we’re letting you know about a few updates to our Terms of Service and Privacy Policy. Here’s a summary of the key changes:
Terms of Service
- We will begin allowing users to access multiple individual and team workspaces with a single account. We’ve revised our Terms to explain what it means if you use this feature.
- We’ve clarified that Dropbox may now only be used by those over 18.
- We’ve updated our policies on refunds, the notice period for changes to our fees, and users’ obligations if they don’t agree to updates to our Terms of Service.
- We’ve changed the time period of inactivity required before we may terminate non-paying accounts to 6 consecutive months. We’ll continue to provide notice before doing so.
- We’ve clarified what happens if you use your corporate email address to join a non-Team plan.
Privacy Policy
- We’ve added details on how your data is handled when you access multiple individual and team workspaces with a single account, including clarifying what team admins can see.
- We’ve further explained our collection and use of your data to better identify what data is being used for which purposes.
- We’ve included additional details on how to appeal decisions we make about how we handle your data.
Please take a look at the full Terms of Service and Privacy Policy. These will go into effect on January 1, 2027. By maintaining a Dropbox account after this date, you are agreeing to the new Terms. You can also find our previous Terms here. For more details, visit our Help Center.
Thanks!
-The Dropbox Team
